When a problem can be solved remotely, there is no need to wait for a technician on site. Download the program, call us, and we will connect to your computer only for the duration of the session — you see everything we do.
All files come from Select IT only. Download the program from this page exclusively.
A program that lets our specialist connect to your computer and help remotely — settings, diagnostics, installing software and training.
⬇ Download for WindowsDon't see your system here? Call us on +359 876 601 099 and we will find a way to help.
Contact us on +359 876 601 099 and briefly describe the problem.
Download the installer from this page, run it and follow the on-screen steps.
Read out over the phone the number or code the program shows.
You see your screen the whole time and can end the session at any moment by closing the program.
We connect to your computer only after you have called us and given us the connection details.
Do not install programs or share codes with people who call you unexpectedly — even if they claim to be from Select IT. If in doubt, call our number yourself.
The file is available only from this page. Do not accept the “same program” from emails, messages or other websites.
When the problem is software-related — settings, updates, installing programs, email clients, printers, slow performance, diagnostics. Hardware faults, network cabling and part replacement need an on-site visit.
The session runs only while you are on the line with us. You see what happens on screen and can end it at any time. We recommend closing any personal documents and banking you do not need before the session.
Try downloading the file again and check that your antivirus is not blocking it. If the problem persists, call us and we will help you over the phone.
The installer is not digitally signed yet, so Windows (SmartScreen) may show “Windows protected your PC”. If you downloaded it from this page and have called us, click “More info” → “Run anyway”. You can also compare the file’s SHA-256 with the one shown above. If in doubt, call us before running it.
Terms depend on the type of request. We agree them in advance, before we start, with no hidden fees.
